Powering Cleaner Smarter Metal Casting
Frequently Asked Questions
Are you a manufacturer?
We are not a factory. We cooperate with many audited qualified manufacturers across China. We can provide direct product supply service, as well as professional China local procurement agency service for overseas buyers.
What cooperation modes can we choose?
Two available solutions: ① Direct product supply: You place orders with us, we arrange production and shipment, profit based on price difference. ② Procurement agent service on commission: You cooperate directly with Chinese factories. We take charge of the whole procurement process and charge service commission. You can select the suitable mode according to your purchasing scale.
How will the agent commission be confirmed and settled?
The commission rate depends on product categories, order quantity and cooperation period. All commission rules, settlement cycle and terms will be confirmed in written agreement before starting any project to avoid disputes.
Can you conduct quality inspection before shipment?
Yes. We support video inspection and on-site factory inspection. We will check dimensions, appearance, packaging and loading condition as per your requirements before delivery.
Can you help us visit Chinese factories?
Certainly. We can arrange factory visits, on-site negotiation and translation service when you come to China. Please inform us your schedule in advance.
Can we contact manufacturers directly later?
This item is negotiable. All communication authority, order scope and confidentiality clauses will be clarified in advance. We follow the agreed terms strictly for long-term win-win cooperation.
What countries and industries do you mainly serve?
We mainly cooperate with industrial manufacturers from Spain, France, Germany and other European countries, covering foundry, thermal treatment, machinery processing, industrial equipment and related spare parts.
Will you cooperate with the direct competitors of our existing clients?
We fully respect the interests of our long-term partners. We will avoid providing services for direct competitors under the agreed cooperation scope.
What payment terms can be accepted?
Payment terms can be negotiated based on cooperation mode, order value and credit status. Common terms include T/T. Specific plan will be discussed separately after receiving your inquiry.
How long can we receive your reply after sending inquiries?
We will respond to your inquiry within 24 hours on working days. For urgent matters, you can contact us via WhatsApp for faster communication.
ZHIYUAN
Head office:
Room 602 6/F Kai Yue Commercial Building NO.2C Argyle Street Mongkok KL HK China
Mainland office:
4th Floor, Jinlan Bay E-commerce Industrial Park, Jinhe Town, Xichuan County, Nanyang City, Henan Province
Phone:+86-18074820425
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